• Orders may take from 1 to 6 weeks depending on product availability. We will contact you if items will take longer than 3 weeks to ship or if product is not available.
• Order forms without a telephone number or email address may be delayed.
• No COD orders and no checks accepted.
• It is recommended to contact us by email or phone if you are sending order by mail.
• Rush orders are orders which customer requests receipt before 2 weeks from the time the order is processed. Add $30 per item, plus any additional mailing costs.
• Items must be shipped - pickup not possible at this time except at events.
• Any changes on items will incur extra charges if approved.
  

• All orders are subject to shipping and handling charges regardless of shipping method and is non-refundable.
• CA residents include 8.75% sales tax
• US Funds only - payment by credit card (MC, Visa, Discover), money order, bank check or PayPal only - no personal checks.
• Shipping and Handling charges within the Continental United States include insurance:

• $7 for Dollfie items and orders up to $50,
• $15 for orders up to $100,
• $25 for orders up to $200,
• above $300 will $25 plus actual shipping costs.

• For items shipped other than 3 day USPS, there will be an additional charge which will be determined at the time of mailing.
• Prices subject to change without notice.

• Doll and leather items are not returnable. Please choose carefully.
• Returns require authorization within 7 days of receipt of goods.
• Items must be in original condition and must not have been worn or used.
• Returns will be credited in the same form as original purchase.
• Rush orders and Custom orders are non-refundable - choose carefully.
• Shipping and handling charges are non-refundable.
• All returned items must include a copy of the receipt.

• International purchases must be made by Credit card only.
• International orders will be shipped Parcel Post Air.
• Shipping and handling charges will be actual shipping cost plus fees listed above.
• All duty fees are the responsibility of the purchasor.
• Sorry, no refunds or returns on international orders...please choose carefully.
• Click here for Order Form