Orders may take from 1 to 6 weeks depending on product
availability. We will contact you if items will take longer than 3 weeks to ship or if product is not available.
Order forms without a telephone number or email address may
be delayed.
No COD orders and no checks accepted.
Rush orders are orders which customer requests receipt before
2 weeks from the time the order is processed. Add $30 per item,
plus any additional mailing costs.
Items must be shipped - pickup not possible at this time except at events.
Any changes on items will incur extra charges if approved.
PAYMENT / SHIPPING INFORMATION
All orders are subject to shipping and handling charges
regardless of shipping method and is non-refundable.
CA residents include 7.75% sales tax
US Funds only - payment by credit card (MC, Visa, Discover), money order or PayPal only
- no personal checks.
Shipping and Handling charges within the Continental United
States include insurance:
$7 for Dollfie items and orders up to $35,
$8 for orders up to $55,
$10 for orders to $80,
$12 for orders up to $100,
$20 for orders up to $200,
$25 for orders up to $250
above $300 will be no more than $30 for regular shipping.
For items shipped other than 3 day USPS, there will be an
additional charge which will be determined at the time of mailing.
Prices subject to change without notice.
RETURN / REFUND POLICIES
Doll and leather items are not returnable. Please choose carefully.
Returns require authorization within 7 days of receipt of goods.
Items must be in original condition and must not have been
worn or used.
Returns will be credited in the same form as
original purchase.
Rush orders and Custom orders are non-refundable - choose
carefully.
Shipping and handling charges are non-refundable.
All returned items must include a copy of the receipt.
INTERNATIONAL ORDERS includes Alaska, Hawaii
and Puerto Rico.
International purchases must be made by Credit card only.
International orders will be shipped Parcel Post Air.
Shipping and handling charges will be actual shipping cost
plus fees listed above.
All duty fees are the responsibility of the purchasor.
Sorry, no refunds or returns on international orders...please
choose carefully.